Local Electricians and Electrical Services
As local registered electricians, we provide a first-class electrical service for faults and minor repairs. We cover all types of electrical work including rewiring of new electrical circuits; three-phase and single-phase work, fault-finding, maintenance, and repairs.
We know that electrical faults and maintenance issues can have a major impact on trade and business; So we understand the importance of providing a reliable, fast, and professional service every time.
As Registered Electricians, we have years of experience working on commercial and residential installations; We have also become accustomed to proving a high-quality electrical maintenance service to all our clients.
Every electrical installation deteriorates with use and age and it is critical to maintaining these installations to ensure that the safety of users is not put at risk and the installation remains in a safe and serviceable condition.
First for Choice
We cover all types of electrical works including:
- Complete or partial rewires.
- Three-phase electrical work.
- Lighting installation & upgrades.
- Maintenance and repair services.
- Power supplies for individual pieces of equipment.
- Ring and radial power circuit installations.
- Cat5 and Cat6e (RJ45) data cable wiring.
- Additional lighting points and additional socket outlets.
- Emergency, security, and amenity lighting installations.
- Consumer unit and distribution-board upgrades.
- Electrical inspection and testing services (EICR’s).
- Security alarms, CCTV and door access equipment.
Unlike some other electrical companies, we provide thorough, detailed estimates, which include all taxes. That means there are no nasty surprises at the end of the works and as long as the scope of the works has not changed, what we quote is always what you pay.
The Price We Quote Is The Price You Pay!
Here’s how it works! The first thing is its worth having an informal chat with us about your electrical needs; then if it is required we will visit your location to check everything is 100% clear and that everything discussed is feasible.
On the completion of any work we also provide a VAT invoice for all completed works. At that point, we will also provide a valid NICEIC electrical installation certificate or minor works certificate; which will demonstrate that all our works were carried out safely and in line with current regulations.
You’ll have peace of mind knowing that if anything goes wrong once your work is completed, CityServe Electrical covers all its work with a standard 12-month warranty.
The NICEIC is one of the many electrical consumer organizations that are responsible for regulating the electrical systems of buildings within the United Kingdom. and it is also believed that 90% of all local authorities in the Uk restrict work to NICEIC electricians and electrical contractors on safety grounds.
The NICEIC has developed a reputation amongst consumers, specifiers of work and industry for promoting safety, integrity, and technical excellence.
Electricians and Electrical Contractors such as CityServe Electrical registered with the (NICEIC) undergo a rigorous assessment process covering a representative sample of their work, documentation, premises and also the competence of key supervisory staff. Assessments will then carried out on a regular basis to ensure continued compliance.
As Registered Electricians, We have over 25 years of experience working in the electrical industry
The Electrical Contractors Association has been a driving force in the electrotechnical and engineering services industry since the Association’s formation in 1901. Over the years, the ECA has been pivotal in improving industry standards and also creating a sustainable business environment. Many organisations engage with (ECA) on an ongoing basis, often as part of their member and associate programs.
TrustMark is a Government Endorsed Quality Scheme that covers work a consumer may choose to have carried out in or around their home.
When a consumer uses a (TrustMark) Registered Business such as CityServe Electrical, they know they are engaging an organization that has been thoroughly vetted to meet required standards and has made a considerable commitment to good customer service, technical competence, and trading practices.
Consumer protection is at the heart of what TrustMark does as an organization as it strives to ensure consumers have optimum comfort, choice, and confidence when choosing traders to work in or around their homes.
lectrical work and the building regulations
Under Part-P of the Building Regulations all electrical work whether in the home, garden, or conservatory, and also outbuildings must meet with the current Building Regulations. Apart from some types of minor work, all electrical work must be reported before being started or be carried out by a registered electrician who will notify the work on completion to the local building authorities.
Quality of Service, Q&As
How do I know a tradesman is trustworthy?
Businesses that are registered with an Approved Scheme Provider will be working to a Code of Practice set down by the scheme provider. The scheme provider will also stipulate the standards contractors need to work to, the legislation they must adhere to and the levels of customer service and trading practices that they must meet.
Facilities are normally be provided by Approved Scheme Providers to self-verify if a tradesperson is actively enrolled with them. Furthermore, you should also be able to acquire phone confirmation by providing the company’s trading details.
What standards of workmanship can I expect?
Businesses registered with organisations such as the NICEIC, ECA or TrustMark are checked and monitored against recognised British, international and industry electrical standards. They’ll also ensure you receive a good standard of workmanship and that any complaint will be treated fairly if there is a problem.
What happens if things don’t workout and go wrong?
The NICEIC has been assessing the technical competence of contractors for over 60 years and take their assessment procedures very seriously. Their aim is to ensure that registered electricians and electrical contractors undertake electrical installation work to the highest industry standards.
However, should you be in the unfortunate position of needing to make a complaint, you will find that their complaints resolution process will be equally robust and fair.
Talk to the contractor – always raise your concerns with the contractor first to give them an opportunity to resolve the problem.
The complaints are a 3 step process:
- Talk to us – if you cannot resolve the problem with the contractor, contact us. We will need you to supply details of your complaint for us to review.
- Our resolution process – will be activated for complaints that are within our scope
- Fill in a Complaints Form or alternatively call them directly on 01582 539036 to discuss your options.
Once they have received your completed complaints form, you will be contacted by the customer relations team.